Good agreements make good friends. That is why we would like to share our house rules with you:

Children

There is no minimum age for a visit to the Queen Elisabeth Hall. For children under the age of 16, we ask for guidance from an adult. When small children visit the hall, we advise you to provide protection for the ears.

Dogs

Dogs, and pets in general, are not allowed in the Queen Elisabeth Hall. We also do not provide shelter for pets during the shows.

Guide dogs and assistance dogs are the exception. They are allowed to enter under the supervision of their owner, on condition that they have an official recognition (passport). If you come to a performance in the company of a guide dog for the blind, we would like to ask you to inform us in advance.

Suitcases

Suitcases are, for security reasons, not allowed in the Queen Elisabeth Hall. You can leave your suitcases for free in our secure cloakroom.

Smoking

There is a general smoking ban in the Queen Elisabeth Hall, determined in accordance with the law of 22/12/2009, concerning a general regulation for smoke-free enclosed areas accessible to the public and for the protection of employees against tobacco smoke (B.S. 29/12/2009). This applies to standard cigarettes as well as e-cigarettes and vapes.

People under the influence of alcohol will be denied (further) access. Any abuse or violation of these rules and regulations may result in the final denial of access to the room.

Recordings

Making photographs and recordings for professional and/or commercial use is only permitted after written permission from KMDA. The use of drones is not permitted. Making photo, video or sound recordings for private use is permitted unless otherwise stated.

During your visit to the Queen Elisabeth Hall there is a chance that you will be filmed or photographed. The photos and video images on our websites, social media and in our publications were taken during regular opening hours and performances. Objections to the use of certain photos or video images can be submitted via privacy@kmda.org with the best possible description of the images concerned and where you have come across them. Upon receipt of the objection, we will take the necessary steps as soon as possible.